Drop DuelDelete your account
You can delete your Drop Duel account and its data at any time, in the game or by email. Deleting is permanent and cannot be undone.
In the game
- Open Drop Duel and tap SOCIAL, then MY PROFILE.
- Tap ACCOUNT.
- Under DELETE ACCOUNT, tap DELETE MY ACCOUNT.
- Confirm with DELETE in the dialog. The game needs an internet connection to do this.
You will see “Account deleted” and you can keep playing offline or start over as a new guest.
The delete button is shown for accounts that have an email address. A guest has no email and no delete button; to remove a guest’s data, write to us (see “Cannot open the app?” below) with your player name. Guest accounts that stay unused are removed automatically after [PLACEHOLDER: inactivity period].
What is deleted
- Your account and sign-in (including your email address).
- Your profile: player name, win and loss counters.
- Personal bests.
- Friend list and friend requests.
- Ranked rating, rank and duel standing.
- Synced control settings.
This happens immediately in our live database.
What is kept, and for how long
| Data | What happens |
|---|---|
| Match and duel records you played | Kept without any link to you: your ID is removed from the record, so it no longer identifies you. It stays because your opponent’s history includes that match. |
| Backups | Deleted data can remain in database backups until they expire: [PLACEHOLDER: backup retention period]. |
| Email provider logs | The sender of our login code emails (Resend) may keep delivery logs for [PLACEHOLDER: retention period]. |
| Game server logs | Rotated automatically; they can hold your player name or ID for a short time (days to weeks). |
| Data on your phone | Offline records and settings stay on your device until you uninstall the app or clear its data. |
| Anything we are legally required to keep | Only if a law requires it and only as long as required. [PLACEHOLDER: confirm whether any legal retention applies] |
Cannot open the app?
If you lost your phone, cannot sign in, or cannot use the app for another reason, ask us to delete the account by email:
- Write to [PLACEHOLDER: contact email, e.g. a privacy@ or support@ address on koohan.net] with the subject Delete my Drop Duel account.
- Send it from the email address of the account, or tell us your player name so we can find it. We may reply with a question to confirm that you own the account.
- We delete the account and confirm by email, within [PLACEHOLDER: response time, at most 30 days].
For more about your data see the Privacy Policy.